Welcome to Cold Star Forge! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our online store at ColdStarForge.com (the “Site”), you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
1. Use of the Site
1.1 Eligibility
You must be at least 18 years old or have parental consent to use this Site. By using this Site, you represent and warrant that you meet these eligibility requirements.
1.2 Account Creation
To purchase products from our Site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.
1.3 User Responsibilities
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
2. Products and Orders
2.1 Product Information
We strive to provide accurate descriptions and pricing for all products listed on our Site. However, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, or error-free.
2.2 Order Acceptance
All orders are subject to acceptance by Cold Star Forge. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraudulent activity.
2.3 Pricing and Payment
Prices are listed in USD and are subject to change without notice. Payment must be made through the payment methods we accept. You agree to provide accurate payment information and authorize us to charge the total amount of your order.
3. Shipping and Delivery
3.1 Shipping Policy
We will ship products to the address you provide during checkout. Shipping times and costs will vary based on your location and the shipping method selected.
3.2 Delivery Issues
We are not responsible for delays, lost, or damaged packages once they have been handed over to the shipping carrier. Please contact the carrier directly for such issues.
4. Returns and Refunds
4.1 Return Policy
We accept returns within 30 days of receipt of the product, provided the product is in its original condition and packaging. To initiate a return, contact our customer service team for instructions.
4.2 Refunds
Refunds will be processed to the original payment method once we receive and inspect the returned product. Shipping fees are non-refundable unless the return is due to an error on our part.
5. Intellectual Property
5.1 Ownership
All content on the Site, including text, graphics, logos, images, and software, is the property of Cold Star Forge or its licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
6. Limitation of Liability
6.1 Disclaimer of Warranties
The Site and all products are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Site or products, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
6.2 Limitation of Liability
To the maximum extent permitted by law, Cold Star Forge shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or products.
7. Indemnification
You agree to indemnify and hold harmless Cold Star Forge, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or violation of these Terms.
8. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Utah, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Utah, USA.
10. Contact Us
If you have any questions or concerns about these Terms or our Site, please contact us at:
Cold Star Forge
Email: support@coldstarforge.com
Thank you for shopping with Cold Star Forge!